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Managing the Risk of Workplace Violence to Healthcare and Community Service Providers

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Appendix 7: References and Further Reading

  1. Best practice documents for Preventing Workplace Violence for Health Care and Social Service Workers. US Department of Labor, Occupational Safety and Health Administration, OSHA 3148-01R, 2004.
  2. Strategies for the Management of Disturbed and Violent Patients in Psychiatric Units. Royal College of Psychiatrists Council Report CR 41, March 1995.
  3. Wykes T (ed). Violence and Health Care Professionals. Chapman & Hall, 1994.
  4. Gerberich SG et al. An epidemiological study of the magnitude and consequences of work related violence: the Minnesota nurses' study. 4 Occupational and Environmental Medicine, 2004, 61: 495 - 503.
  5. Mayhew C, Chappel D. The occupational violence experiences of 400 Australian health workers: an exploratory study. Journal of Occupational Health and Safety Australia and New Zealand, 2003, 19(6).
  6. Best practice documents for Preventing Workplace Violence for Health Care and Social Service Workers, OSHA 3148-01R, 2004. World Health Organisation http://www.who.int/health-services-delivery/nursing
  7. Trainee Safety in the Workplace. Royal Australian and New Zealand College of Psychiatrists, Position Statement No 48, 2002.
  8. The Guide to the Handling of Patients. Revised 4th Edition. National Back Pain Association and the Royal College of Nursing, Middlesex, UK, 1998.

The following is a selection of references covering violence to caregivers. It is not meant to be an exhaustive list.

  1. A Guide for Employers and Employees on Dealing With Violence at Work. Occupational Safety and Health Service, Department of Labour, Wellington, 1995.
  2. Bensley L et. al. Injuries due to assaults on psychiatric hospital employees in Washington State. American Journal of Industrial Medicine, 1997, 31: 92- 99.
  3. Brunton W. Colonies for the mind: The historical context of services for Forensic Psychiatry in New Zealand. Psychiatry and the Law. Brookers, 1996.
  4. Carr B. Nurses' experiences of patient violence in a rehabilitation and extended care setting: OHS implications. Journal of Occupational Health and Safety Australia and New Zealand, 2000, 16(2) 15 -162. Judge M. Personal communication, 2003.
  5. Mayhew C and Chappel D. The occupational violence experiences of 400 Australian (public) health care workers: an exploratory study. Journal of Occupational Health and Safety Australia and New Zealand, (19) 6, 2003. There are 7 sections: (1) Introduction and background; (2) Methodology; (3) Findings: patterns of occupational violence; (4) High risk settings for occupational violence; (5) Perpetrators of occupational violence; (6) Reporting of occupational violence; (7) Conclusion.
  6. Morrison E F. The evolution of a concept: Aggression and violence in psychiatric settings. Archives of Psychiatric Nursing, 1994, Vol. 8 No. 4, 245-253.
  7. Ore T. Differences in assault rates among direct care workers. Journal of Occupational Health and Safety Australia and New Zealand, 2003, 19(3): 225-233.
  8. Preventing Violence in Health Care - Five Steps to an Effective Program. 2000. Workers' Compensation Board of B.C. PO Box 5350 Stn Terminal, Vancouver, BC V6B 5L5, Fax: 604 279-7406, E-mail: pubvid@wcb.bc.ca
  9. Preventing Violence in the Accommodation Services of the Social and Community Services Industry. New South Wales Department of Community Services, April 1996.
  10. Prevention and Management of Workplace Aggression: Best practice documents and Case Studies from the NSW Health Industry. Prepared by Jim Delaney on behalf of Central Sydney Area Health Service, December 2001. WorkCover NSW Injury Prevention, Education and Research Grants Scheme Grant No 97/0050. Reason J. Human Error. Cambridge University Press, 1990.
  11. Violence - Occupational Hazards in Hospitals. NIOSH, 2002. Department of Health and Human Services, Centres for Disease Control and Prevention DHHS (NIOSH) Publication No. 2002-101
  12. United Kingdom National Health Service Counter Fraud and Security Management Service (CFSMS) http://www.cfsms.nhs.uk.
  13. Reason, J. (1990) Human Error. Cambridge, England. Cambridge University Press

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